Technology Strategies Archive

It’s Time for a Private Chat About Finances

Chatbots provide banking the ability to use data, analytics and machine learning to deliver personalized advice and solutions.

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To Succeed With AI, Invest In Humans

In the future, humans and machines will work together. But banking providers first need to retrain and restaff their workforce before the benefits of AI can be realized.

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The Key to Any Successful Fintech Marriage is Communication

Traditional financial institutions must build trust and develop strong communication channels with their fintech partners to keep everyone on the same strategic page.

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Becoming a ‘Digital Bank’ More Than Lipstick on a Legacy Pig

Digital transformation in banking is impossible if you don't overhaul your technology core, change back-office processes, and embrace data analytics.

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Is Now The Time to Build a Digital-Only Banking Solution?

In response to cost, competitive and consumer pressures, many financial institutions are considering the option of developing a digital-only banking unit.

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7 Myths of API Development and Deployment in Banking

Open banking APIs are the foundation of future digital banking development, with several myths needing to be exposed.

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WeChat Gives Glimpse Into The Future of Banking

WeChat provides a vision of what the future banking ecosystem could be, integrating messaging, payments, ecommerce and other functions in one app.

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The Future of Banking Extends Beyond Financial Services

The banking ecosystem of the future will include far more than just financial services, using data, analytics and digital technology to make consumer's lives easier.

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Banking Providers Must Leverage AI and Machine Learning (But Aren’t)

Banks and credit unions are not leveraging AI and machine learning to reduce costs, increase revenues and improve the customer experience.

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How to Avoid a Disaster When Switching Your Core Banking Platform

User experience should be the ultimate consideration when choosing a new back-office system to replace a legacy core banking platform.

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Will Branches Survive the Shift to Digital?

What is the right retail strategy for banking services in the digital era? Powered by APIs in an open banking environment, the branch of the future might very well be virtual.

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Marcus by Goldman Sachs: The Future of CX + Fintech in Banking?

Marcus is using an aggressive strategy that combines open banking APIs with fintech acquisitions to target mass market digital consumers.

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Technology Must Make Digital Banking More Human

As technology continues to transform every facet of the banking industry, the importance of the human element never been greater.

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Consumers Want An Experience That Legacy Banking Systems Can’t Deliver

Back-office tech must be updated to provide the level of CX consumers expect, or banking providers will continue struggling to engage digital consumers.

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Banks Must Look Beyond Traditional Credit Scores

Increased data and advanced technology is is expanding the availability of credit to consumers with thin credit scores.

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The Smartphone of The Future Will Rock The Banking World

Advances in smartphone technology and user growth provide opportunities for innovation and differentiation for banking organizations.

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Building New Banking Ecosystems Using Data and Collaboration

Open banking requires strong data and analytics skills, a digital culture and a willingness to share and collaborate with alternative providers.

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Financial Institutions Aren’t Prepared for the Digital Revolution

An interview with Chris Skinner on his newest book, Digital Human, where he discusses the Digital Revolution and its impact on financial services.

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15 Applications of AI and Machine Learning in Financial Marketing

Artificial Intelligence (AI) and machine learning are very powerful marketing tools that must be used by banks and credit unions to meet consumer expectations.

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5 Ways Fintech Firms Help Banks and Credit Unions

Combining benefits of traditional banking organizations and new fintech start-ups can improve the development of digital solutions and enhance the consumer experience.

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