Technology Strategies Archive

Meet 11 of the Most Interesting Chatbots in Banking

The use of chatbots in the banking industry is exploding, with a variety of ways to apply the technology and improve the digital experience.

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Digital Lending Must Go Beyond Eliminating Paper

To maximize the ROI of digital lending, back-office systems, front-office processes and marketing communications must all be digitally-driven.

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Use Data and Next-Gen Tools to Drive Digital Banking Transformation

The need for extensive digital transformation in banking will require the combination of data insights, analytics and innovative technologies.

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Small Business is a Big Opportunity in Banking

New lending technologies are helping community banks reclaim small business revenue and relationships lost over the past 10 years.

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Banking + Fintech Collaboration: More Important Than Ever

Banking organizations need to improve their collaboration efforts with fintech firms to keep up with consumer expectations.

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Android Tellers in Branches: Cool or Creepy?

Could your next teller be a robot? Maybe. Digital humans like 'Sophia' and 'Cora' are fast learners, with brains powered by AI.

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Banking Needs More Chefs and Fewer Cooks

As automation and robotics replaces thousands of back-office banking jobs, there is an increased need for higher-level skilled positions that can differentiate organizations.

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How Chatbots and Voice Are Shaping The Future of Banking

Chatbots, AI and voice technologies will redefine digital interactions in the banking industry, increasing engagement rates by improving the consumer experience.

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Open Banking: Opportunity or Dead on Arrival?

The benefits of open banking and value of APIs to expand the banking ecosystem will only be realized if communication to consumers illustrates these values.

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Importance of Banking Relationships In The Age of Hacking

As more digital banking solutions are created, and consumers desire greater personalization, there is a greater need to protect consumers against cybersecurity threats.

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Leveraging Technology to Fuel Greater Acceptance of Digital Banking Solutions

Piraeus Bank in Greece has combined the best of digital with the warmth of human interaction in their e-branch design and remote teller technology.

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Consumers Expect Everything On Demand, But Banks Are Slow To Respond

With a culture of impatience, Millennials and other digital consumers expect banking to be seamless and easy to use, 24/7/365.

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Why You Must Launch a Voice Banking Strategy Now

The sales and acceptance of voice devices by consumers necessitates an understanding of the opportunity and challenges of this trend.

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Robotics and Cognitive Automation Will Keep Banks From Drowning in Data

With data generation exploding, banks and credit unions need to automate data processing and analytic capabilities using advanced technology.

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Thrive or Survive? Tech Strategies Will Determine Banks’ Future

Despite stronger financial performances, the banking industry needs to invest in innovation-led technologies to position for the future.

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The Banking Industry Sorely Underestimates The Impact of Digital Disruption

Digital technologies are rocking every corner of the banking industry. The speed and scope of disruption is happening at a pace that is catching financial institutions off guard.

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10 Big Financial Technology Trends for 2018

2018 promises to be the year banking sees the culmination of some key technologies — from blockchain and intelligent AI to design thinking and the Cloud.

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Four Reasons Your Definition of ‘Open Banking’ is Too Narrow

Open banking is the catalyst for a new wave of financial innovation, a re-imagining of traditional digital architecture unrestricted by legacy technology.

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