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Branch Design Archive

Operation Safecatch: A Proactive Approach to Robberies

"SafeCatch doesn't put bank employees in danger, but it does empower them to make a potential robber think twice about going through with it," says Special Agent Larry Carr. Conventional wisdom in…

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Instead Of Saying Hello to Robber, Teller Gets Himself Fired

"When the man came into the bank...dressed in a knit cap on one of the hottest days of the year, Nicholson [a bank teller] says he was immediately uneasy. The suspicious-looking man…

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BofA Has 6 (Six!) Brand Heritage Museums

BofA calls them Heritage Centers, including San Francisco, Charlotte, Boston, Los Angeles and Wilmington. A BofA facility in each these five cities is home to a gorgeous, professionally-produced "interactive museum." The first…

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Time Capsule: ‘Bank of the Future’ From 1973

For as modern and progressive as the vision for this project was, it's interesting that they didn't foresee the advent of TV merchandising. These days, that text-cluttered sign would be on a…

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Passion Papaya Smoothies and 3-Month CDs

"We want people to come in, hang out, and meet with their friends and clients." -- Reliant Bank Reliant Bank has blended a smoothie shop into one of its branches. The bank…

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Three Years’ Results in Two Days

How does $35 million in deposits and 800 new members sound? That's what Advantis Credit Union just did... in two days. A recent grand opening sales event helped fuel one of the…

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Credit Union Completes Transformation to ‘Centric’

Last year, Forest Kraft Credit Union changed names and became Centric. The credit union was looking to appeal to a broader segment of the community by differentiating themselves in a crowded financial…

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LEED Gold Branch for a True-Green Credit Union

Columbia Credit Union is just about as green as financial institutions get. They have green business practices, an E-Go Green Auto Loan, a Living Green Mortgage and they have tips for greener…

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This Is a Bad Sign: Inaccuracies Will Give You Brand ‘Incontinence’

On one hand, this sign from Congressional Federal Credit Union is so funny, it will have you peeing in your pants -- maybe literally. On the other hand, "incontinence" is nothing to…

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Motion-Sensing Retail Window from Citizens Bank

Using motion tracking, pedestrians can interact with the display, signaling birds to come flying in and drop coins, grow plants, create wind to blow the plants around and spray pollen, etc. The…

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See Barclays Bank of the Future… It’s Here Now

Barclays has opened a new flagship branch at Piccadilly Circus in London. The bank describes the project as "the first ‘brand concept' branch in the UK," covering 8,000 square feet of retail…

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It’s Official: UNCB’s ‘Gold Cafés’ Are Gone

Since April 2006, Union National Community Bank's Gold Cafés were heralded widely around the financial industry as a fresh innovation in branch design. The concept was a revolutionary combination: one part bank…

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Credit Union Identity Makeover Includes Logo, Branch

The old logo is dated and looks very official, like a notary's seal. The new, contemporary logo draws off shapes found in the building. Auburn University FCU's latest branch and new headquarters…

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No Traditional Tellers in This New Branch

Dort FCU's latest branch is characterized by its warm woods and rich hues, complemented by nice lighting and a healthy application of retail graphics. The open floor plan and spacious ceiling create…

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First Atlantic Branches Feature Video Tellers, Teller “pods”

John Culp, CEO of First Atlantic Credit Union, complained that his financial institution suffered from "a physical image that was like that of a classic bank branch, with teller lines and big…

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Robotic Safety Deposit Boxes

Has anyone actually seen this in action? It seems pretty cool. You access a secluded security room using an access card, PIN code or biometrics. Then once inside, you use your card…

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Say Aloha to Cappucinos, T-Shirts and ING’s Hawaiian Café

Take a tour of ING DIRECT's Honolulu location and read about the bank's transactionless cafe concept.

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Is It a Branch? Or a Store? It’s Deutsche Bank’s Q110

Deutsche Bank built a revolutionary branch prototype back in 2005, something it named Q110. Besides being a gorgeous architectural statement, the branch is one of the most progressive you'll see anywhere in…

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A high-energy branch from Numerica Credit Union

The transaction area features an open, dual-teller station and contemporary merchandising fixtures. A special area with tire-tread flooring was created in the lobby where a brand-new motorcycle (partially seen in the right…

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This Danish Bank Branch Is Beyond Cool

In the Danish market, Jyske Bank has introduced a whole new way of delivering financial services, using the theme "Jyske Differences." Jyske says its "blazing new trails in interior design" with its…

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