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Branch Design Archive

Delta Community unveils its newest branch

Delta Community Credit Union has just completed construction on its latest branch in Newnan in Georgia. The spacious and open floor plan features high, sweeping ceilings and few enclosed offices. Interior view…

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BNZ’s “Out of the Box” Brand

The Bank of New Zealand, now known simply as BNZ, has been doing some interesting things with their brand lately. They're retailing off-the-shelf financial products - literally, in boxes. They've got an…

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Chebanca! (that must be Italian for “wow”)

This branch design for Italian bank Chebanca! is about as radical a departure as you can get from the hallowed walnut-and-mahogany themes of yesteryear. Ultra-clean, über-contemporary, high-tech and super-light merchandising. [articlead] The…

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Branch Concept Features Café and Dialogue Pods

With the christening of its latest branch, Augusta Metro Credit Union, introduced a new retail prototype boasting a more open and spacious floor plans and a wide range of the latest features.…

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An Interactive Virtural Tour of BankWest’s Cool Branches

When BankWest in Australia expanded to the East Coast, they redesigned their branch prototype and gave it a total makeover. To tout their new retail stores, the bank put a neat, interactive…

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Bank and credit union robberies – 2006 vs. 2007

The Financial Brand couldn't wait for the FBI to tally up four quarters of its 2007 data on bank and credit union robberies. Here it is, all added up and broken down for the first time in this exclusive story from The Financial Brand.

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Integrated Luxury Brand with Lush Branch, Gorgeous Website

Every now and then, there’s a bank that really understands the importance of having an integrated brand supporting a narrow focus on a specific audience. Goldwater Bank, targeting upscale residents in the…

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Freeze! The Cold Hard Facts on Robberies 2006

Here is the FBI's official data on robberies of financial institutions, including injuries and deaths for 2006. TOTAL NUMBER OF ROBBERIES: 6,985 Bank robberies: 6,154 (88%) Credit union robberies: 521 (7%) Other…

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Umpqua Bank’s Branch of the Future

The much-admired Umpqua Bank has created this fascinating video depicting one possible vision of the (very near?) future of financial services. Take a look: [youtube]A_dGWikwuXw[/youtube] What's particularly interesting about the video is…

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Green Branch® Is a Federally Registered Trademark

“PNC has more certified green buildings than any company on Earth.” – PNC website Here's something interesting you might not have heard. In 2008, the U.S. Patent & Trademark Office approved a…

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Greeter is center stage in new branch’s open floor plan

The latest branch for Delta Community Credit Union, its tenth, features an open floor plan starring a greeter station in the middle of all the action. The branch's operational model is similar…

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New branch to be ‘relationship banking center’

Teller transactions at Erie General Electric FCU's newest branch will be conducted "at 'teller pods,' where members and employees can communicate openly without the barrier of a counter," according to the CU…

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New FirstBank branch model features teller pods

FirstBank’s next branch won’t have a traditional teller line. Instead, the bank will have what is known in the financial industry as “teller pods.” Teller pods were introduced into the mainstream by…

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Omaha Bank’s New Branch Concept Includes ‘Virtual Koi Pond’

First National Bank of Omaha has unveiled a new retail prototype at its new Shadow Lake Towne Center branch. Features include a “virtual Koi pond” that directs customers to interactive kiosks where…

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‘Green’ call center credited for 43% reduction in turnover

Navy Federal Credit Union is attributing its 'green' corporate campus for dropping employee turnover from 60% annually to 17%, a 43% reduction. According to an article on the new space, Navy Federal…

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Credit union adds third branch with nice design

University of Illinois Employees Credit Union, a $157 million financial institution, has a new branch in Urbana. The 6,500 square foot facility cost $2 million to build and will employ 20. Branch…

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Interactive financial ads you’ll get a kick out of (literally)

North Island Credit Union in San Diego has taken interactive advertising a step further. Two steps, actually. With your feet. This isn't your typical "interactive advertising" (as in the "online" kind). The…

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Designing branch interiors like a living room

This Memphis Business Journal article (PDF here) says the design of bank branches has become "a branding bonanza." The article says the key to designing a bank or credit union is "making…

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Students Help Credit Union Name School Branch

A high school sophomore won a $50 prize for coming up with the new name for the St. Vrain Valley Credit Union’s student-run branch at a local high school. The winning student…

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