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Culture & Leadership Archive

The Four C’s of Innovation

Context, culture, capability and collaboration are the four C's of innovation that are the foundation for success in a changing economy.

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New Perspectives in Banking Urgently Needed

In the fast moving banking industry, powerful fiefdoms can negatively impact growth or even the survival of a bank or credit union.

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Inside The Banker’s Brain: Five Mental Modes That Undermine Your Culture

Banks and credit unions that create exceptional experiences understand human psychology and the mindset motivating those who work in financial services.

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Bank Execs Are Misaligned On Technology and Analytics

Many executives in the banking industry aren't just out of touch with consumers and the external market. They are out of touch internally... with each other.

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The Banking Industry Can’t Keep Up With Emerging Technologies

The scale of technological change in the financial industry has exploded, making it hard for banks and credit unions to keep pace.

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Are You Too Old To Serve Millennials?

An aging workforce can affect your financial institution's competitive position. Here are five ways to attract and retain young talent.

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Digital Banking Success Requires a Cultural Shake-Up

A banking culture of risk aversion, departmental silos and a casual commitment to the customer will undermine digital transformation efforts.

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6 Mistakes Financial Institutions Make With Their Mission/Vision Statements

Here are six of the most common — and costly — mistakes banks and credit unions make when crafting their cultural strategy and core values.

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Disrupt or Be Disrupted: The Endemic of Banking ‘Out of Touchness’

Legacy banking organizations run the risk of significant lost business if strategies and priorities are out of touch with digital consumers.

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Marketing vs. Sales: 3 Key Ways To Bridge The Gap

If you don't get marketing and frontline sales staff aligned on the same page, you may as well flush your money down the toilet.

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9 Spectacular Headquarters Designs From Banks and Credit Unions

This gallery features over 100 photos of slick corporate offices that foster a tech-savvy culture and help recruit talent in the Digital Age.

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The Power of Banking with Purpose

Financial institutions can drive success by defining their organization's purpose and making it the foundation for a strong top-down culture.

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5 Requirements to Position Banking Organizations for Growth

New business models, advanced digital technology and strategic partnerships will provide banks the foundation for future growth.

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3 Reasons Employees Aren’t Fired Up About Your Brand’s Culture

Why do internal branding projects get stuck in the mud? Here's what you may be doing to derail shifts in your organization's cultural.

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Are Leaders in the Fintech World ‘Old’ or ‘Experienced’?

The age of fintech influencers is above that of employees at major tech firms. Is experience or youth more important for a digital bank?

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2017 Banking Industry Outlook

How will financial institutions respond to the fintech threat, the shift to digital channels, rising interest rates and regulatory challenges?

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Banking on the Hard Sell: How Cross-Selling Can Kill Your Culture

Here are five ways that a cross-selling obsession can suffocate morale and kill your brand.

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Two-Thirds of Bankers Are So Stressed, They May Quit Their Job

Research reveals serious consequences for stressed out banking executives facing pressure to achieve growth and hit goals.

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Using Culture + Design To Build a Disruptive Breakthrough Brand

Method, a scrappy, irreverent soap brand, offers financial marketers essential lessons in how to disrupt any stodgy, undifferentiated category — even banking.

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Moving from a Reactive to Proactive Digital Culture

Financial institutions can no longer afford to be focused on short-term quarterly results at the expense of long-term cultural change.

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