Digital Banking Strategies Archive

All Financial Institutions Must Explore Open Banking Options Now

Now is the time for all banks and credit unions to start planning the best direction for their open banking platform strategies.

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The Banking Industry’s Guide to Major PFM Providers

Personal financial management tools need to do more than simple budgeting. Here are seven solutions that provide analytics that can help consumers assess their overall financial health.

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How PayPal Became My Primary Financial Institution

The expansion of financial solutions offered by large tech firms are encroaching on legacy banking products, stealing customers and revenues.

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How Open Banking Can Save Banking From Threat of Tech Giants

Future banking ecosystems will require the use of open API data and advanced analytics to provide an expanded array of financial solutions.

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New Study Shatters Myth That Digital Channels Are Killing Branches

Findings from new research disprove the theory that people would prefer to do all their banking digitally, if only the experience in online and mobile channels was better

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Banking Providers Must Think Mobile-First in Today’s Omni-Channel World

Here's why digital channels — particularly mobile — simply must be the cornerstone of every retail financial institution's delivery strategy.

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Consumers Threaten to Bail If Banking Providers Can’t Improve Digital CX

Impatient consumers threaten to abandon traditional banking providers if the experience in digital channels doesn't get better. People have alternatives, and they're not afraid to use them.

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Digital Darwinism Puts Banks and Credit Unions at Risk

Banking industry underestimates the impact of technological changes and increasing customer expectations says Brian Solis.

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Top Takeaways for Banking Execs From The 2018 Internet Trends Report

This annual analysis of technology and internet trends from Mary Meeker, the world's foremost authority on digital channels, is an essential guide for financial marketers.

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Banks Play Catch Up With Technology As They Concede The Battle for Payments

The banking industry is increasing investments in digital technology, data security and AI to try to meet increasing consumer expectations and new government regulations.

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The State of Video Banking 2018: Trends, Stats & Facts

Four out of five banks and credit unions either offer video banking or plan to do so, with online video rapidly catching up with in-branch video banking.

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Why Financial Marketers Should Care About Open Banking

Traditional financial services will be impacted by new competitors, more data availability, and greater consumer expectations in the era of open banking.

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The Massive Untapped Sales Opportunities of Mobile Banking Users

For any retail financial institution, mobile banking users are the most active and engaged segment, but financial marketers do a terrible job cross-selling to this base.

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Fintechs and Digital-Only Alternatives Face a Consumer Backlash

All the hype in the banking industry has been go-digital-or-die. But digital-only banks are losing their appeal, and consumers are starting to sour on fintech startups.

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It’s Time for a Private Chat About Finances

Chatbots provide banking the ability to use data, analytics and machine learning to deliver personalized advice and solutions.

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Success With AI in Banking Hinges on the Human Factor

In the future, humans and machines will work together. But banking providers first need to retrain and restaff their workforce before the benefits of AI can be realized.

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Trends in Fintech Collaboration: Start With The User Experience

To improve the customer experience, financial institutions are partnering with fintech firms that have built solutions that leverage data and digital technologies.

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Are Your Prepared to Embrace Change, Take Risks and Disrupt Yourself?

As digital transformation in banking becomes the norm, the future will increasingly be determined by those who evolve quickly, take bigger chances, innovate faster, and disrupt themselves.

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Banking Must Provide AI-Based Financial Wellness Tools

Developing and promoting financial wellness tools represents a major opportunity for banks and credit unions to meet the needs of consumers worried about their finances.

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