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Digital Banking Strategies Archive

Q&A Interview With Starling Bank’s Bold ‘Femtech’ Leader

The founder and CEO of Starling Bank discusses the impact of fintech banks and the future for app-only banking providers.

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Using UX Design to Reduce Shopping Cart Abandonment in Banking

Abandoned shopping carts are the biggest drain on a digital banking sales process, caused by consumers unable to easily complete a purchase.

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5 Requirements to Position Banking Organizations for Growth

New business models, advanced digital technology and strategic partnerships will provide banks the foundation for future growth.

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Uber: A Cautionary Tale in Banking’s Fintech Battle

What Uber did to the taxi industry offers important lessons about innovation and regulation for traditional banking providers.

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The Power of AI and Automated Retail Banking

Retail banking will be transformed by the power of automated intelligence (AI) and advanced decisioning for product offers.

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Can Challenger Fintech Banks Achieve Scale?

Challenger fintech banks will need to achieve scale to maximize both the cost- and feature advantages they have over legacy banking organizations.

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The Challenger Bank Battlefield

An analysis of the strategies and market potential of over 30 fintech startups who are encroaching on traditional banking's turf.

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Banking Options Narrow: Partner or Acquire Fintech Firms

To jump start innovation, banking providers are increasingly collaborating with fintech firms, investing in them or outright acquiring them.

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Bank Deploys Army of Digital Tech Experts For Every Branch

Two UK banks put over 1,000 tech experts in their branches to boost consumer confidence, awareness and comfort with digital channels.

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Being a ‘Digital Bank’ Goes Beyond a Pretty App

Becoming a 'digital bank' provides an opportunity to improve the customer experience, reducing costs and increasing revenues.

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How Citizens Bank Found Their Digital Groove With Millennials

Citizens Bank’s quest to engage Millennials led them to a chatbot solution that completely revamped their digital lending strategy.

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Hello, May I Speak to My Personal Bot?

The concept of real-time, personalized service in banking will take a quantum leap forward with the integration of AI-powered chatbots.

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Digital Banking Strategies for Small Business Customers

Financial institutions are leaving money on the table by not providing the products and services that small business customers want.

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Can a Credit Union Realize The Digital-First Dream?

Yes, if Alliant Credit Union has anything to say about it. They are trying to change the perception that only banks can be digital-first.

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Closing the Digital Divide Between Banks and Customers

The banking industry has fallen behind other industries when it comes to delivering an exceptional digital customer experience.

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Leading the Way in Digital Banking

Michelle Moore, Head of Digital Banking at Bank of America, shares the mobile strategies that have helped make BofA a leader in digital banking.

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The Digital Banking Revolution: Who Will Survive?

The digital revolution has moved from 'existential threat' to 'potential survival strategy' for traditional banking providers around the world.

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