Technology Strategies Archive

WeChat: The Future of Banking Ecosystems is Moving West

WeChat provides a vision of what the future banking ecosystem could be, integrating messaging, payments, ecommerce and other functions in one app.

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The Future of Banking Extends Beyond Financial Services

The banking ecosystem of the future will include far more than just financial services, using data, analytics and digital technology to make consumer's lives easier.

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AI and Machine Learning Not Being Used to Full Potential in Finance

The potential of artificial intelligence and machine learning has not been effectively leveraged by banks and credit unions, impacting costs, revenues and the customer experience.

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How to Avoid a Disaster When Switching Your Core Banking Platform

User experience should be the ultimate consideration when choosing a new back-office system to replace a legacy core banking platform.

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Will Branches Survive the Shift to Digital?

What is the right retail strategy for banking services in the digital era? Powered by APIs in an open banking environment, the branch of the future might very well be virtual.

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Marcus by Goldman Sachs: The Future of CX + Fintech in Banking?

Marcus is using an aggressive strategy that combines open banking APIs with fintech acquisitions to target mass market digital consumers.

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Technology Must Make Digital Banking More Human

An interview with Duena Blomstrom on her book, Emotional Banking, where she discusses the importance of making banking more human.

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Consumers Want An Experience That Legacy Banking Systems Can’t Deliver

Back-office tech must be updated to provide the level of CX consumers expect, or banking providers will continue struggling to engage digital consumers.

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Banks Must Look Beyond Traditional Credit Scores

Increased data and advanced technology is is expanding the availability of credit to consumers with thin credit scores.

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The Smartphone of The Future Will Rock The Banking World

Advances in smartphone technology and user growth provide opportunities for innovation and differentiation for banking organizations.

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Building New Banking Ecosystems Using Data and Collaboration

Open banking requires strong data and analytics skills, a digital culture and a willingness to share and collaborate with alternative providers.

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Financial Institutions Aren’t Prepared for the Digital Revolution

An interview with Chris Skinner on his newest book, Digital Human, where he discusses the Digital Revolution and its impact on financial services.

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15 Applications of AI and Machine Learning in Financial Marketing

Artificial Intelligence (AI) and machine learning are very powerful marketing tools that must be used by banks and credit unions to meet consumer expectations.

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5 Ways Fintech Firms Help Banks and Credit Unions

Combining benefits of traditional banking organizations and new fintech start-ups can improve the development of digital solutions and enhance the consumer experience.

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Meet 11 of the Most Interesting Chatbots in Banking

The use of chatbots in the banking industry is exploding, with a variety of ways to apply the technology and improve the digital experience.

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Digital Lending Must Go Beyond Eliminating Paper

To maximize the ROI of digital lending, back-office systems, front-office processes and marketing communications must all be digitally-driven.

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Use Data and Next-Gen Tools to Drive Digital Banking Transformation

The need for extensive digital transformation in banking will require the combination of data insights, analytics and innovative technologies.

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Small Business is a Big Opportunity in Banking

New lending technologies are helping community banks reclaim small business revenue and relationships lost over the past 10 years.

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