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Technology Strategies Archive

Being a ‘Digital Bank’ Goes Beyond a Pretty App

Becoming a 'digital bank' provides an opportunity to improve the customer experience, reducing costs and increasing revenues.

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The Quest for Interactive Video Teller ROI

The question these days isn't whether to deploy interactive video teller machines. It's about whether you should go completely tellerless or not.

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The Time to Develop an Open Banking Strategy is Now

Open banking APIs will change financial services forever, combining services from various providers to deliver highly personalized solutions.

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Why I Became a Core Systems Renegade

You can't afford to pick the wrong replacement for your legacy core system. Here's why we shirked the predictable players and went rogue.

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Hello, May I Speak to My Personal Bot?

The concept of real-time, personalized service in banking will take a quantum leap forward with the integration of AI-powered chatbots.

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It’s the Technology. Period.

Updating current systems and increasing the use of advanced technologies is the gateway to the future for the banking industry.

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5 Steps To Prepare Your Bank For AI

Here are the initial steps your financial institution needs to take to implement an artificial intelligence strategy that ensures future success.

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Conversational Banking Will Transform the Financial Services Industry

Combining the power of artificial intelligence and social messaging, chatbots yield increased engagement with decreased costs.

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Should Banking Build an Internet of Things (IoT) Strategy?

Banking providers need to be prepared to respond to an increasing array of IoT opportunities, especially in the payments space.

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Data and Digital Channels Key to Customer Retention

Banks are testing open banking and partnering with fintech firms as ways to improve customer acquisition and retention.

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The Programmable Bank: Opportunities for Open Banking

Open banking APIs provide opportunities to expand services offered and experiences provided consumers, making banking apps more engaging.

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Top 5 Insurtech Trends for 2017

Insurance is using digital technology and devices to reduce costs, enhance customer experiences and improve back and front office operations.

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Will Banking Go Biometric? Yes… Maybe. Well, It’s Complicated

Voice verification, facial recognition, fingerprints, retina scanning are both easy and secure. So what's the hold up in the banking industry?

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Fintech Firms Attacking All Facets of Banking

As the scope and impact of fintech grows, traditional financial institutions must adapt through partnerships and investment in digital technology.

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APIs Blurring The Competitive Advantage Between Banking and Fintech

Open APIs provide banks and credit unions the opportunity to introduce fintech solutions using legacy systems faster than in the past.

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The Uncertain Future of Fintech

The relationship between traditional banking organizations and fintech providers changes as consumer demand for digital solutions evolve.

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Are Banks an Endangered Species?

Three out of five consumers in the U.S. believe banks will become obsolete in their lifetime. Here's why.

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The Invisible Bank of the Future

Invisible banking is part of a broader connected way of life, where voice and advanced analytics power digital personal assistants.

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The Biometric Future of Banking

Passwords are a problem. That's why banks and credit unions must pursue biometric alternatives for authenticating mobile banking users.

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5 Ways to Build Better Mobile Banking Solutions

To successfully champion digital transformation in the banking industry, leadership teams need to carefully weigh their mobile options.

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