Mobile Channel Archive

Moven Promotes Financial Health With ‘Smart Savings Account’

The 'Smart Savings Account' from Moven provides a mobile-first savings option that includes tracking, gamification and incentives to save.

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Digital Channels Must Support Retail Banking Strategy

To create optimal digital channel experiences, there should be alignment with physical channel delivery and integration with social channels.

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The Smartphone Is The New Bank

Mobile payment research provides insights into consumer needs that can drive adoption, satisfaction and long-term profitable relationships.

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Leveraging Mobile Banking Apps For Two-Way Customer Communication

Technological advancements now enable voice calls, video chats, instant messaging and screen sharing at the touch of a button — all from with your mobile banking app.

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User Experience Crucial to Mobile Banking Usage

Research finds that mobile design and customer experience ratings are strongly correlated to mobile banking app adoption and usage.

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5 Ways to Build Better Mobile Banking Solutions

To successfully champion digital transformation in the banking industry, leadership teams need to carefully weigh their mobile options.

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New Mobile Payments Tool Makes Transactions as Easy as Texting

This pioneering new feature enables users to make secure payments from any mobile app that uses a smartphone's keyboard, and do so in about five seconds.

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The Future of Mobile Banking: Market Shift or Market Growth?

As the shift to digital accelerates, the banking industry continues to under-perform other industries, however larger institutions are performing better than smaller ones.

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Turning Mobile Banking Into a Sales Machine

The mobile banking app is the most underutilized and potentially most effective sales channel.

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Millennials Like Mobile Wallets … Just Not From Banks

Banks and credit unions need to improve mobile wallet offerings before digital consumers get comfortable to using non-bank alternatives.

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How Digital Investments Are Changing the Face of Banking

The benefits of digital banking investment is starting to provide a significant competitive advantage for the largest banks.

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6 Ways to Improve Mobile Banking Onboarding

The digital consumer expects an easy process for opening, onboarding and using their mobile banking relationship.

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Lessons Pokémon Go Can Teach the Banking Industry

What lessons about technology adoption, gamification, data analytics and engagement can banking learn from this mobile app?

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Don’t Ignore the Power of In-App Mobile Marketing

One of the most powerful, and least used, selling tools for banking is in-app mobile marketing.

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Will Consumers Buy Mobile Banking Subscriptions?

Can mobile banking be offered on a paid subscription basis, with added-value and non-financial benefits?

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Interactive Video Chat: The Future of Mobile Banking

Soon everyone will have a live, interactive, two-way video branch in their back pocket. Face-to-face meetings will be just one button click away.

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Mobile Banking Drives Satisfaction and Growth

The ability to invest in mobile channels is becoming a primary differentiator in customer satisfaction and a driver of future growth among Millennials, emerging affluent and minorities.

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