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Most Popular Archive

Being a ‘Digital Bank’ Goes Beyond a Pretty App

Becoming a 'digital bank' provides an opportunity to improve the customer experience, reducing costs and increasing revenues.

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The Time to Develop an Open Banking Strategy is Now

Open banking APIs will change financial services forever, combining services from various providers to deliver highly personalized solutions.

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Spring 2017 Retail Banking Branch Design Showcase

Check out this huge collection with over 75 photos of 14 different branch projects from across the globe — ideas and inspiration for your next project.

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Millennials Like Mobile Banking… A Lot

With Millennials leading the way, consumers are looking for tools that allow them to take control of their finances and make banking easier.

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Digital Banking Strategies for Small Business Customers

Financial institutions are leaving money on the table by not providing the products and services that small business customers want.

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2017 Google Search Trends in Banking and Marketing

These 17 charts break down the hottest Google search trends in banking — what consumers and marketing execs are looking for… and when.

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What Motivates Millennials to Switch Banks

Millennials are open to switching financial institutions if they are given rewards, access to branches and well-designed digital applications.

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The End of Marketing as We Know It

Artificial intelligence (AI), machine learning and voice-first systems will increase contextuality and simplicity of marketing messages.

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Banking Industry Still Taking Small Steps with Big Data

While banks and credit unions believe data can help them create a competitive advantage, their analytic capabilities lag behind other industries.

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5 Steps To Prepare Your Bank For AI

Here are the initial steps your financial institution needs to take to implement an artificial intelligence strategy that ensures future success.

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Predictive Analytics: The Future of Financial Marketing

Predictive analytics combined with advanced digital delivery options can offer consumers financial solutions at the exact time of need.

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What Are The Top Digital Marketing Trends and Priorities for 2017?

Research reveals what's most important — the customer experience, data analytics and content marketing — and how should you allocate your budget.

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Closing the Digital Divide Between Banks and Customers

The banking industry has fallen behind other industries when it comes to delivering an exceptional digital customer experience.

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Lemonade: The Mobile-Based, AI-Fueled Insurance Industry Disruptor

Lemonade is an insurtech player that is positioned to disrupt the insurance industry using digital technology and machine learning.

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Leveraging Machine Learning to Create a Powerful Cross-Selling Engine

Build your cross-selling strategy around the same kind of data-driven insights used by sophisticated digital marketers like Netflix and Amazon.

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The Branch of the Future: What Does It Look Like?

Seven retail banking experts share their insights on branch design trends and outline their vision for banking services in the physical space.

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Machine Learning, AI and the Future of Data Analytics in Banking

Here's why banks and credit unions should believe in artificial intelligence and invest in the power of advanced data analytics.

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Leading the Way in Digital Banking

Michelle Moore, Head of Digital Banking at Bank of America, shares the mobile strategies that have helped make BofA a leader in digital banking.

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The Fading Importance of Physical Engagement in Retail Banking

Columnist Ron Shevlin argues that making future decisions about branches based on the realities of today could be a big mistake.

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